The name that will appear on your statement will be THE QUILTING SHED.
Your account will be charged in NZD.
Fabric cut specifically for you cannot be returned unless it contains a fault so please choose carefully. We are happy for you to send a swatch of fabric for us to match if you are trying to match a particular fabric.
If you are not satisfied with your purchase you can return all other items for a full refund or replacement within 30 days.
Returned goods must be in un-used condition with packaging and order confirmation included.
Please allow 3 to 7 days for processing and understand that we cannot refund postage and packaging unless goods are deemed to be faulty.
The customer is responsible for return shipping.
If you wish to return your purchase, please contact us and we will provide details on where to send your return.
We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us here and we will be more than happy to resolve any issues.
You may cancel your order, provided we have not cut fabric yet or dispatched it. We will refund the cost of your order using the method of payment you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us here